How can I find out about upcoming training sessions, meetings, and other important dates?


How can I join VITA?

  • Sign up for our email list above to get more information on becoming a volunteer for VITA! 


Can I still volunteer if I don’t know much about tax return preparation?

  • Absolutely! We don’t expect any of our volunteers to have prior knowledge of tax return preparation, which is why we provide the necessary training.


What are my options for completing the training requirements?

  • Starting in November of 2020, Capital Area United Way will be hosting virtual training sessions for volunteers to attend. Subscribe to our email list in the first question for more information!


What sort of requirements do I need to complete before volunteering?

  • There is a training requirement as mentioned above. Additionally, there is a certification exam written by the IRS that all volunteers must pass in order to volunteer with VITA. See the different volunteer positions listed below to determine which certification exam will be required for you.


What are the different volunteer positions within VITA?

  • There are four unique positions that VITA volunteers may choose from:

    • Tax Preparer: Tax preparers are required to complete the Basic OR Advanced Certification exam in order to service our clients. Basic tax preparers will be working directly with clients and will use online tax software to complete tax returns. This is the role that most volunteers choose (especially if this will be your first time volunteering with VITA).

    • Quality Reviewer: These volunteers will be the ones reviewing tax returns completed by the tax preparers and ensuring that the returns are free from error. Quality reviewers are required to complete the Advanced Certification exam and should have one year of past experience with VITA to be considered for the position. However, if a tax preparer produces highly accurate returns and shows a strong commitment to volunteering, they may be promoted to the Quality Reviewer role.

    • Site Coordinator: Site Coordinators have a large leadership position in VITA. Site Coordinators oversee all activity at the volunteer site and will assist volunteers and clients by addressing any questions, comments, or concerns they may have. Additionally, Site Coordinators will be required to complete a training session with the Asset Independence Coalition.


Does volunteering for VITA count as community service?

  • Yes, our mission is to serve the residents in our community by filing their yearly tax returns.


Is there an opportunity to complete an Honors Option through VITA?

  • Yes, ACC 331 & HDFS 238 offer an honors option. Contact an Executive Board member and discuss with your professor. This can count for either the Fall or Spring semester. The requirements are being finalized, but you would have to participate in VITA as at least a Tax Preparer for the credit.




Please feel free to reach out to us by filling out the contact form!


You can also email us at 

Volunteering FAQs


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